Privacy Policy

Last updated: August 26, 2026

This Privacy Policy describes how Chasing Dreams USA (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from chasingdreamsusa.com, or otherwise communicate with us (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you acknowledge the collection, use, and disclosure of your information as described in this policy.

Personal Information We Collect

The personal information we collect depends on how you interact with our Services. This may include:

• Contact information, such as your name, billing address, shipping address, email address, and phone number.
• Order and transaction information, including products purchased, viewed, or added to your cart and information relating to your orders.
• Payment information necessary to process your purchase. Payment information is processed by our payment providers.
• Account information, including account credentials, preferences, and settings, if you create an account.
• Customer service information, including messages, questions, requests, reviews, or other communications you send to us.
• Device and usage information, such as your IP address, browser type, device type, network information, pages viewed, and interactions with our website.
• Information collected through cookies, pixels, and similar tracking technologies.

How We Collect Personal Information

We may collect personal information:

• Directly from you when you make a purchase, create an account, subscribe to communications, contact us, or otherwise provide information to us.
• Automatically when you visit or interact with our website through cookies and similar technologies.
• From service providers and other third parties that help us operate our business, process payments, fulfill orders, deliver packages, provide analytics, prevent fraud, advertise our products, or operate our website.
• From Shopify and other partners when permitted by applicable law.

How We Use Your Personal Information

We may use personal information to:

• Process, fulfill, and manage orders.
• Process payments and transactions.
• Arrange shipping and delivery.
• Provide customer service and respond to questions or requests.
• Maintain and improve our website and Services.
• Create and manage customer accounts.
• Communicate with you regarding your orders, account, or our Services.
• Personalize your shopping experience.
• Send marketing or promotional communications where permitted by law.
• Measure and improve our marketing and advertising.
• Detect, investigate, and prevent fraud, security incidents, or other harmful activity.
• Protect our business, customers, and Services.
• Comply with applicable legal and regulatory obligations.

How We Share Personal Information

We may share personal information with third parties when necessary to operate our business and provide our Services. These may include:

• Shopify, which hosts and operates our online store.
• Payment processors and financial service providers.
• Product manufacturers and fulfillment providers.
• Shipping and delivery carriers.
• Website hosting and technology providers.
• Analytics providers.
• Marketing and advertising partners.
• Email and communication service providers.
• Professional advisers and other service providers.
• Government agencies, regulators, law enforcement, or other parties when required by law.

We may also disclose information when necessary to protect our rights, prevent fraud or abuse, enforce our policies, or in connection with a business transaction such as a merger, acquisition, sale, or reorganization.

Shopify Hosting & Data Processing

Our store is hosted by Shopify, which provides the e-commerce platform that allows us to offer our products and Services to you.

Shopify collects and processes personal information about your access to and use of our Services in order to provide and improve the Shopify platform and related services.

Depending on the Shopify services and features enabled on our store, Shopify may process information about your interactions with our store, other merchants, and Shopify to provide services such as analytics, fraud prevention, personalization, advertising, and other enhanced features.

Information you submit through our store may be shared with Shopify and third-party service providers, including providers located in countries other than the country in which you live, as necessary to provide these Services.

For additional information about how Shopify handles personal information, please review Shopify's Consumer Privacy Policy.

Shopify Enhanced Services

We may use Shopify services and features powered by Shopify Network Intelligence. These Enhanced Services may use information from customer interactions with our store, other merchants, and Shopify to provide features including analytics, product and store personalization, advertising, fraud prevention, and other services.

Depending on your location, certain uses of personal information for personalized or targeted advertising may be considered “sale,” “sharing,” or targeted advertising under applicable privacy laws.

Where required, you may have the right to opt out of certain uses of your personal information.

You may also use Shopify's Privacy Portal to manage certain privacy choices relating to Shopify's processing of your information.

Cookies & Tracking Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate our website, remember your preferences, understand how visitors interact with our Services, improve website functionality, measure advertising effectiveness, and provide relevant marketing or advertising.

Depending on your location, you may be able to manage certain cookie and tracking preferences through the privacy or cookie controls provided on our website.

You may also adjust cookie settings through your browser. Disabling certain cookies may affect the functionality of some portions of our website.

Advertising & Analytics

We may work with advertising, marketing, and analytics providers to understand how customers use our Services and to help us advertise our products.

Depending on the services we use and applicable law, these activities may involve sharing certain device, usage, or customer information for analytics or targeted advertising.

Where required by applicable law, customers may have the right to opt out of certain forms of targeted advertising or the sale or sharing of personal information.

Your Privacy Rights & Choices

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request a copy of certain personal information.
• Opt out of certain sales or sharing of personal information.
• Opt out of certain targeted advertising.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

These rights are not absolute and may be subject to exceptions or limitations under applicable law.

You may exercise applicable rights through the privacy controls available on our website or by contacting us using the information provided below.

We will not discriminate against you for exercising privacy rights available to you under applicable law.

Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe option included in the message.

Even if you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, account, transactions, or customer service requests.

Children's Privacy

Our Services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the request and take appropriate action.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements and policies.

The length of time information is retained may depend on the type of information and the reason it was collected.

Third-Party Websites & Services

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites or services. We encourage you to review the privacy policies of third parties before providing personal information to them.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside the country where you live.

When required by applicable law, appropriate measures may be used to protect personal information transferred internationally.

Global Privacy Control & Other Opt-Out Signals

Where required by applicable law, we recognize applicable browser-based privacy preference signals, such as Global Privacy Control (GPC).

The way these signals are processed may depend on your location, browser, device, and the privacy technologies used by our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, technology, or legal and regulatory requirements.

When we make changes, we will update the “Last updated” date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Email: Hello@chasingdreamsusa.com
Phone: (904) 347-4623
Website: https://chasingdreamsusa.com
Location: St. Augustine, FL 32086